Terms of service

Terms of Service

Last updated: April 2026

Please read these Terms of Service carefully before using the Fur Perfect website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms.

1. About Us Fur Perfect is an online retail store based in Ireland, selling pet grooming and care products. References to "we", "us", or "our" refer to Fur Perfect.

2. Eligibility By using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

3. Products & Pricing We reserve the right to modify product descriptions, images, and prices at any time without notice. All prices are displayed in Euro (€) and are inclusive of any applicable taxes unless stated otherwise. We make every effort to ensure pricing accuracy but reserve the right to cancel orders where pricing errors occur.

4. Orders & Contract Placing an order constitutes an offer to purchase. A binding contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

5. Payment We accept payment via Visa, Mastercard, and other methods available at checkout. All transactions are processed securely. We do not store your payment details.

6. Shipping & Delivery Orders are fulfilled by third-party suppliers and shipped to your specified address. Delivery timeframes are estimates only. Please refer to our Shipping Policy for full details.

7. Returns & Refunds Returns and refunds are handled in accordance with our Refund Policy and in compliance with Irish and EU consumer protection law.

8. Intellectual Property All content on this website, including logos, images, text, and product descriptions, is the property of Fur Perfect and may not be copied, reproduced, or distributed without prior written consent.

9. Limitation of Liability To the maximum extent permitted by law, Fur Perfect shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our website or products. Our total liability shall not exceed the value of the order in question.

10. Third Party Suppliers Our products are sourced and fulfilled by third-party suppliers. While we take care to work with reputable partners, Fur Perfect is not liable for delays or issues caused by supplier or carrier failures beyond our reasonable control.

11. Privacy Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Governing Law These Terms of Service are governed by the laws of the Republic of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

13. Changes to These Terms We reserve the right to update these Terms of Service at any time. Continued use of our website following any changes constitutes acceptance of the updated terms.

14. Contact  For all enquiries, please contact us via our website contact form or email us at info@furperfectpets.com.